Student is unable to input clinical hours
- This can happen if the student is missing a placement and/or if a student is missing a placement with a particular preceptor. You can fix this by making sure the student has a placement with each preceptor per site.
- Another circumstance is if the student is attempting to input hours after the end of a placement. You can fix this by extending the end date of the placement past the current date to ensure the student can input their past clinical hours
Student has a different preceptor at the site than the original preceptor on the placement
- You can correct this by updating the placement with the correct preceptor.
- If the student appears to have multiple preceptors at one site, there will need to be a placement per preceptor.
Tried to add preceptor to CEP, but email was already taken
- Search for the preceptor via email in Coordinator>Preceptor>enter email in search box
Unable to find Preceptor in CEP
- Navigate Coordinator>Preceptor> Add+>input correct first name, last name, and email
Unable to add site to placement
- Navigate Coordinator>Program Settings>Select Sites>Select Term>Click “Add”> Search for site from the list on the left to transfer to the list on the right (The sites already added to your program)>Once site is found on the left list, click on it to highlight in blue>Select the blue arrow pointing towards the right >Select “Save”
- If the site is not on the left hand list, please email cep@nursing.upenn.edu
Unable to add student to placement
- If you are trying to add a student to a placement, try using different course sections. Sometimes students will register for another section under the same course.
- If the student still cannot be found, the student may not have registered. Please contact the Registrar at registration@nursing.upenn.edu
Unable to add instructor to placement
- Email instructor name to cep@nursing.upenn.edu
Unable to view site in program settings
- Email cep@nursing.upenn.edu
Does a student have to register in order to appear in CEP?
- Yes. CEP support can not add students manually to CEP
What if the student is in the wrong section?
- Please contact the Registrar at registration@nursing.upenn.edu
How does a preceptor receive credit for clinical hours?
- The preceptor must be on the placement in order to receive credit for clinical hours.
